{"id":21021,"date":"2023-12-05T01:52:30","date_gmt":"2023-12-05T07:52:30","guid":{"rendered":"https:\/\/ustower.net\/?p=21021"},"modified":"2023-12-05T01:52:35","modified_gmt":"2023-12-05T07:52:35","slug":"spotify-to-lay-off-17-of-employees-read-the-full-memo-ceo-daniel-ek-sent-to-staff-members","status":"publish","type":"post","link":"https:\/\/ustower.net\/?p=21021","title":{"rendered":"Spotify to lay off 17% of employees \u2014 read the full memo CEO Daniel Ek sent to staff members"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">In the note, Ek said Spotify invested too much in 2020 and 2021 and had to \u201crightsize\u201d its costs for a new economic reality.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Music streaming service<a href=\"https:\/\/www.cnbc.com\/2023\/12\/04\/spotify-to-lay-off-17percent-of-employees-ceo-daniel-ek-says.html\">\u2002Spotify\u2002is laying off 17% of its workforce<\/a>&nbsp;worldwide, in a dramatic move aimed at reducing its costs and adjusting for a slowdown in growth, CEO Daniel Ek said Monday.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">In an email sent out to staff, Ek said that Spotify was taking \u201csubstantial action to rightsize our costs,\u201d adding that the company took on too many employees over the years 2020 and 2021, when capital was cheap and tech companies could invest significant sums into team expansion.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">The latest round of cuts equates to roughly 1,500 jobs, according to a CNBC source familiar with the matter. In his memo, Ek&nbsp;<a href=\"https:\/\/newsroom.spotify.com\/2023-12-04\/an-update-on-december-2023-organizational-changes\/\">did not specify<\/a>&nbsp;where the job cuts would happen among its global workforce. A Spotify spokesperson wouldn\u2019t comment on the exact number of roles affected by the measure.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">As of about 4:15 a.m. ET, shares of Spotify were up about 2% in U.S. premarket trading.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">\u201cOver the last two years, we\u2019ve put significant emphasis on building Spotify into a truly great and sustainable business \u2014 one designed to achieve our goal of being the world\u2019s leading audio company and one that will consistently drive profitability and growth into the future,\u201d Ek said in an internal memo that was shared on Spotify\u2019s website.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">\u201cWhile we\u2019ve made worthy strides, as I\u2019ve shared many times, we still have work to do. Economic growth has slowed dramatically and capital has become more expensive. Spotify is not an exception to these realities.\u201d<\/p>\n\n\n\n<p class=\"has-medium-font-size\">It comes after Spotify reported a 65 million euros ($70.7 million) profit in the third quarter, citing lower spend on marketing and personnel.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Spotify raised prices of its subscription plans earlier this year and has been expanding into podcasts and audio books.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">The latest round of redundancies follows successive cuts at the firm, which like other growth-oriented tech firms has been forced to cut back on costs in the last year or so due to higher interest rates and a worsening macroeconomic backdrop.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Team,<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Over the last two years, we\u2019ve put significant emphasis on building Spotify into a truly great and sustainable business \u2014 one designed to achieve our goal of being the world\u2019s leading audio company and one that will consistently drive profitability and growth into the future. While we\u2019ve made worthy strides, as I\u2019ve shared many times, we still have work to do. Economic growth has slowed dramatically and capital has become more expensive. Spotify is not an exception to these realities.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">This brings me to a decision that will mean a significant step change for our company. To align Spotify with our future goals and ensure we are right-sized for the challenges ahead, I have made the difficult decision to reduce our total headcount by approximately 17% across the company. I recognize this will impact a number of individuals who have made valuable contributions. To be blunt, many smart, talented and hard-working people will be departing us.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">For those leaving, we\u2019re a better company because of your dedication and hard work. Thank you for sharing your talents with us. I hope you know that your contributions have impacted more than half a billion people and millions of artists, creators, and authors around the world in profound ways.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">I realize that for many, a reduction of this size will feel surprisingly large given the recent positive earnings report and our performance. We debated making smaller reductions throughout 2024 and 2025. Yet, considering the gap between our financial goal state and our current operational costs, I decided that a substantial action to rightsize our costs was the best option to accomplish our objectives. While I am convinced this is the right action for our company, I also understand it will be incredibly painful for our team.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">To understand this decision, I think it is important to assess Spotify with a clear, objective lens. In 2020 and 2021, we took advantage of the opportunity presented by lower-cost capital and invested significantly in team expansion, content enhancement, marketing, and new verticals. These investments generally worked, contributing to Spotify\u2019s increased output and the platform\u2019s robust growth this past year. However, we now find ourselves in a very different environment. And despite our efforts to reduce costs this past year, our cost structure for where we need to be is still too big.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">When we look back on 2022 and 2023, it has truly been impressive what we have accomplished. But, at the same time, the reality is much of this output was linked to having more resources. By most metrics, we were more productive but less efficient. We need to be both. While we have done some work to mitigate this challenge and become more efficient in 2023, we still have a ways to go before we are both productive and efficient. Today, we still have too many people dedicated to supporting work and even doing work around the work rather than contributing to opportunities with real impact. More people need to be focused on delivering for our key stakeholders \u2014 creators and consumers. In two words, we have to become relentlessly resourceful.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">I know you will all be anxious to hear the next steps about how this process will work. If you are an impacted employee, you will receive a calendar invite within the next two hours from HR for a one-on-one conversation. These meetings will take place before the end of the day on Tuesday, and while Katarina will provide more detail on all of the specifics, please know the following will apply to all of these bandmates:<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Severance pay: We will start with a baseline for all employees, with the average employee receiving approximately five months of severance. This will be calculated based on local notice period requirements and employee tenure.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">PTO: All accrued and unused vacation will be paid out to any departing employee.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Healthcare: We will continue to cover healthcare for employees during their severance period.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Immigration support: For employees whose immigration status is connected with their employment, HRBPs are working with each impacted individual in concert with our mobility team.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Career Support: All employees will be eligible for outplacement services for two months.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">For the team that will remain at Spotify, I know this decision will be difficult for many. Please know we are focused on treating our impacted colleagues with the respect and compassion they deserve.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Looking Ahead<\/p>\n\n\n\n<p class=\"has-medium-font-size\">The decision to reduce our team size is a hard but crucial step towards forging a stronger, more efficient Spotify for the future. But it also highlights that we need to change how we work. In Spotify\u2019s early days, our success was hard won. We had limited resources and had to make the most of every asset. Our ingenuity and creativity were what set us apart. As we\u2019ve grown, we\u2019ve moved too far away from this core principle of resourcefulness.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">The Spotify of tomorrow must be defined by being relentlessly resourceful in the ways we operate, innovate, and tackle problems. This kind of resourcefulness transcends the basic definition \u2014 it\u2019s about preparing for our next phase, where being lean is not just an option but a necessity.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Embracing this leaner structure will also allow us to invest our profits more strategically back into the business. With a more targeted approach, every investment and initiative becomes more impactful, offering greater opportunities for success. This is not a step back; it\u2019s a strategic reorientation. We\u2019re still committed to investing and making bold bets, but now, with a more focused approach, ensuring Spotify\u2019s continued profitability and ability to innovate. Lean doesn\u2019t mean small ambitions; it means smarter, more impactful paths to achieve them.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Today is a difficult but important day for the company. To be very clear, my commitment to our mission and belief in our ability to achieve it has never been stronger. I hope you will join me on Wednesday for Unplugged to discuss how we move forward together. A reduction of this size will make it necessary to change the way we work, and we will share much more about what this will mean in the days and weeks ahead. Just as 2023 marked a new chapter for us, so will 2024 as we build an even stronger Spotify.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">\u2013 Daniel<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><a href=\"https:\/\/www.nbcnews.com\/tech\/tech-news\/spotify-lay-17-employees-read-full-memo-ceo-daniel-ek-sent-staff-rcna127868\">Nbcnews<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the note, Ek said Spotify invested too much in 2020 and 2021 and had to \u201crightsize\u201d its costs for a new economic reality. Music streaming service\u2002Spotify\u2002is laying off 17% of its workforce&nbsp;worldwide, in a dramatic move aimed at reducing its costs and adjusting for a slowdown in growth, CEO Daniel Ek said Monday. In [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":21022,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1155],"tags":[24769,24771,1173,24768,24770],"class_list":["post-21021","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-daniel-ek","tag-disked","tag-employee","tag-read-ceo","tag-spotify"],"_links":{"self":[{"href":"https:\/\/ustower.net\/index.php?rest_route=\/wp\/v2\/posts\/21021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ustower.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ustower.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ustower.net\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/ustower.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=21021"}],"version-history":[{"count":1,"href":"https:\/\/ustower.net\/index.php?rest_route=\/wp\/v2\/posts\/21021\/revisions"}],"predecessor-version":[{"id":21023,"href":"https:\/\/ustower.net\/index.php?rest_route=\/wp\/v2\/posts\/21021\/revisions\/21023"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ustower.net\/index.php?rest_route=\/wp\/v2\/media\/21022"}],"wp:attachment":[{"href":"https:\/\/ustower.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=21021"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ustower.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=21021"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ustower.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=21021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}